Enable Hospitality Inc., Philippines

Enable Hospitality Inc. in the Philippines gains centralized control over group operations with Hotelogix

About Enable Hospitality Inc

Enable Hospitality, a known all-Filipino hospitality management and consulting firm, empowers boutique hotels and resorts through strategic partnerships. By leveraging cutting-edge technology and tailored consulting services, it equips independent properties throughout the Philippines to thrive against larger brands. It currently manages 11 properties and plans for swift expansion to redefine the future of boutique hospitality in the region.

Challenges

Before adopting Hotelogix, the management at Enable Hospitality manually managed operations for some time. However, with changing times and increasing competition, they realized this approach was limiting their overall growth potential. Below are some of the challenges they faced.

• Lack of centralized control over group-wide operations
• They couldn't track property position anywhere and anytime
• No insights into guest data, limiting their ability to know them better to serve them better
• Lack of real-time OTA distribution led to overbookings and guest dissatisfaction
• Less online room sales due to lack of real-time integration with third-party solution
• They couldn't change/optimize rates based on demand/occupancy to sell more rooms at the right time to the right guest
• They couldn't make data-driven decisions in the absence of reports/insights

Solutions

In their pursuit of gaining efficient control over group-wide operations and making the most out of their IT investment, the management at Enable Hospitality Inc. was looking for a cloud-based solution. After looking at a few options, they opted for Hotelogix in 2010.

Upon carefully evaluating the group's requirements, Hotelogix effectively implemented the following solutions to meet their needs.

• Cloud-based multi-property management system
• Mobile Hotel PMS App
• Channel Manager integration

"As the Founder and CEO of Enable Hospitality Inc. and Solutions4Hotels Inc., I proudly reflect on our bold decision to be the first in the Philippines to adopt Hotelogix's cloud-based property management system back in 2010. While others clung to outdated legacy systems, we chose to spearhead a technological revolution in our industry." - Pat Favoreal, Founder and CEO of Enable Hospitality Inc. and Solutions4Hotels Inc.

Benefits

By adopting Hotelogix's multi-property management system as the cornerstone of its operations, Enable Hospitality Inc. has unlocked many business benefits, driving efficiency and success across its portfolio. These advantages include:

• Efficient and centralized control over group operations from the head office with a single sign-on
• Anywhere and anytime access to hotel data via the Mobile Hotel PMS App, leading to improved efficiency.
• Providing consistent and top-notch services to guests across member properties, thanks to the centralized guest history.
• About 9% increase in total room nights sold online, thanks to the real-time integration with Channel Manager and Booking Engine.
• Optimizing occupancy and revenue through real-time rate adjustment during peak periods, thanks to Hotelogix's Dynamic Pricing feature.
• Making data-driven decisions on time as Hotelogix generates insightful reports and automatically emails them to the intended key team members.

"Hotelogix support is excellent. They are always there when we need them"- Pat Favoreal, Founder and CEO of Enable Hospitality Inc. and Solutions4Hotels Inc.