Group name | Olive Living | |
---|---|---|
How did they manage operations before Hotelogix | With an on-premises solution | |
Association with Hotelogix | Since 2021 | |
Solutions offered | Cloud-based multi-property management system, Channel Manager integration, and integration with their in-house developed kiosk to offer self-check-in facility |
In 2019, Olive Living was established as the co-living and hospitality division of the Embassy Group, a prominent real estate developer. Since then, it has grown into a technology-focused hospitality management platform known for its high-tech and high-touch approach. With a reputation for being cost-conscious, Olive Living currently runs over 30 hotels and co-living spaces, operating under various names such as Olive Life, Olive Zip, Olive Hotels, and Select Olive. These properties cater to a wide range of clientele, from high-end travelers to budget-conscious students and young professionals, a testament to the promising future of Olive Living.
Olive Living's management utilized various technology platforms, such as AI and virtual receptionists, to enhance the guest experience. However, without a comprehensive property management system, they faced challenges in efficiently managing daily operations, which was crucial for driving overall growth and expansion.
Here are some other key difficulties they faced:
"As we grew rapidly as a group, we wanted to manage all our properties with centralized control from our corporate office. Our highly tech-driven hospitality management approach led us to take our group-wide operations to the cloud with Hotelogix's multi-property management system in 2021."
Dhruv Kalro, Chief Operating Officer, Olive Living
The leadership team at Olive Living chose to partner with Hotelogix due to its impressive track record of assisting over 250 hotel groups and chains in digitizing their operations and facilitating growth. Upon careful evaluation of the group's requirements, Hotelogix effectively implemented the following solutions to meet their needs.
"Three primary reasons to choose Hotelogix are - It is a robust and comprehensive cloud solution. It offers centralized control over group operations. And its integration capabilities with a host of third-party solutions via API."
Dhruv Kalro, Chief Operating Officer, Olive Living
Having Hotelogix's multi-property management system as the central component of their group's operations has empowered the management at Olive Living to experience numerous business advantages, such as:
"Hotelogix has empowered our corporate team with central access to guest information, online distribution management, and strategic pricing decisions, enhancing our guest service capabilities and revenue potential. Sitting at the heart of our group's operation, it has also significantly boosted our staff productivity, aligning with our commitment to a superior guest experience through our high-tech and high-touch hospitality philosophy."
Dhruv Kalro, Chief Operating Officer, Olive Living
Olive Living
India