Customer Success Story

Prime Asia Hotel, The Philippines

Prime Asia Hotel in the Philippines achieves its expansion goals with Hotelogix

Group name Prime Asia Hotel
How did they manage operations before Hotelogix Local solution with limited features
Association with Hotelogix Since 2023
Solutions offered Multi-property Management System, Channel Manager integration, Mobile PMS App, Web Booking Engine integration

About Prime Asia Hotel

Prime Asia Hotel is a popular property in and around Angeles City, the Philippines. It has garnered excellent guest reviews and ratings across leading hotel booking platforms with its top-notch amenities and guest services. It recently added Kalinto Resort, a boutique luxury property under its group.

Challenges

The management of Prime Asia Hotel has always had a clear and steady expansion plan, but their previous solution lacked multi-property management capabilities. Additionally, they could not increase sales through online channels such as OTAs and their website because the solution couldn't integrate with a channel manager and web booking engine.

Here are some other key difficulties they faced:

  • They could not streamline daily operations due to a lack of automation
  • Fewer online sales - via OTAs and the website
  • Couldn't access hotel data anywhere and anytime
  • Couldn't make informed decisions as the solution didn't offer reports on key metrics
  • It restricted their expansion capabilities

"As we grew rapidly as a group, we wanted to manage all our properties with centralized control from our corporate office. Our highly tech-driven hospitality management approach led us to take our group-wide operations to the cloud with Hotelogix's multi-property management system in 2021."

Solutions

Prime Asia Hotel upgraded to Hotelogix's enterprise-grade, all-in-one, cloud-based Hotel PMS to drive growth while leveraging modern solutions, automating end-to-end operations, working with third-party solutions of their choice, and improving guest service capabilities.

  • Enterprise-grade multi-property management system
  • Mobile Hotel PMS App
  • Channel Manager integration
  • Web Booking Engine integration

"Hotelogix PMS is extremely user-friendly. Working on it is like a walk in the park for our staff. Thanks to Team Hotelogix for comprehensive training." - Walid El Zeer, General Manager of Prime Asia Hotel"

Benefits

Hotelogix's multi-property management enabled the client to add and go live with a new property as part of their expansion plan. They recently added Kalinto Resort, a boutique property in Botolan while keeping overhead costs under control, thanks to the robust and scalable technology platform provided by Hotelogix.

  • Automation of daily operations, enabling the staff to save time while eliminating errors
  • Efficient and centralized control over two properties located in Angeles and Botolan
  • They can now access hotel positions on the go via the Hotel PMS App
  • 90% of daily time is saved with the Channel Manager integration, which automatically updates rates and inventory across multiple OTAs
  • Witnessed a 3% boost in OTA sales in January- June 2024 compared to July- December 2023

"Hotelogix reports, including Monthly Summary Reports, Daily Revenue Reports, History and Forecast Reports, Company Contribution Reports, Reservation Summary Reports, etc., are easy to access. It enables us to make data-driven decisions to improve critical areas of our operations and performance." - Walid El Zeer, General Manager of Prime Asia Hotel"

"With Hotelogix, we have achieved our expansion goals by recently adding a new property. The Hotelogix team did an excellent job of quickly bringing the new property under our corporate control. We are excited to continue growing as a group by adding new properties and utilizing Hotelogix's multi-property management capabilities. In short, Hotelogix has prepared us for the future." - Walid El Zeer, General Manager of Prime Asia Hotel"

At a Glance

Prime Asia Hotel

The Philippines

Cloud-based solution, Multi-property management capabilities, Mobile PMS App, Channel Manager, and Booking Engine integration, Enterprise-grade group-wide reports, 24/7 Support

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