Central Reservation Office (CRO)
The ultimate solution to centrally manage direct bookings across all your member properties via your call center.
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Hotelogix CRO provides a single sign-on and allows you to view rates and availability in real-time at the property level from your call center. With this, you can make and accept direct bookings from FITs, corporates, and travel agents on behalf of your group properties. This ensures improved occupancy and revenue.
Ensure real-time sync of reservation done via the CRO with the Hotel PMS front desk. Centrally make itinerary bookings for your member properties at one go. Gain flexibility to book multiple rooms/hotels for a single reservation. It helps you save time and enhances your agents' overall productivity.
It enables you to view availability across all properties in your group for up to 30 days in one place. This is a great way to make and accept property-level bookings per your guests' requirements. The solution also sends out instant email notifications to guests post booking confirmation. Such operational automation cuts down on errors and costs.
This feature lets you capture complete guest details – both personal and professional. You can also upload their photos and mark them as VIPs or blacklisted according to your hotel policy. This data also gets pushed to the central guest profile of the Hotel PMS right after a booking is done.
Send booking quotations to your guests with required details, including rates, cancellation, modification policy, etc. A well-defined quote makes a positive first impression on your guests and encourages them to book with you.
Gain centralized control over your multi-property operations for improved productivity. Automate daily tasks, save costs, sell more rooms, increase occupancy, and boost revenues to see instant ROI. This is the ultimate Hotel PMS for you to stay future-ready with a competitive edge while securing data and ensuring compliance with regulatory norms.
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