In every progressive industry, customer satisfaction is calculated along every step of the way. From the moment a guest books a room all the way through check-out, the business managers keenly evaluate how their requests are handled and how the property is presented to them
With the call for green getting stronger in the hotel industry, it is time to rethink and make responsible choices. By reducing your hotel’s carbon footprint, you can not only go pro-environment but also cut down on your operational costs. Eminent speaker, Naomi L. Stark, Current Former Chair, AH&LA Technology & E-Business Committee will address the webinar along with academicians Dr. Daniel J. Connolly and Dr. Jungsun Kim.
Small sized hotels across the globe show a sharp increase in implementing cloud based real time distribution solutions integrated with their management systems
As we herald in the New Year, we look around and see what we have achieved so far and what we plan to do in the coming years. Read this blog to know about our accomplishments in 2013 and the plan ahead for 2014.
Guess who’s speaking at the World Travel Mart 2013! It is a leading global event for the travel industry, but more than the travel experts, there is buzz about speakers from social media giants Facebook and Google
We live, work, and play dramatically different than we did just a few years ago. Our new lifestyle has a catchy new name, So Lo Mo coined by industry experts. Social, Local, Mobile – the new life
Solid online sales act as a major booster for revenue generation in your hotel or property. Moreover, when your website is integrated with a Powerful Booking System, it encourages growth of online business
Today’s traveller is very well-informed, and an hotelier should never make the mistake of underestimating them. Not only does the traveller check rates of various hotels in a particular destination before finalizing one
The backbone of any hotel is their Front Desk, this is the nerve centre that provides and manages information for the whole hotel and can ensure either a smooth running operation or utter chaos.
Many hoteliers’ dreams have been to enjoy the benefits of group bookings without all the hindrances associated with them. The problem starts with having to deal with numerous challenges associated with these bookings.