Customer Success Story

Rosakue Hospitality, India

India's Rosakue Hospitality sees a 2X rise in its revenue with the Hotelogix multi-property management system.

Group name Rosakue Hospitality
Number of properties 13+
How did they manage operations before Hotelogix They are a new group and had no system
Association with Hotelogix Since 2019
Solutions offered Multi-property management system, Point of Sale, Central Reservation Office, Integration with Channel Manager and Booking Engine of their choice
About the client

As a young and progressive group hospitality brand, Rosakue has rapidly grown its portfolio from 2 in 2019 to 13 properties in 2023. With carefully handpicked hotels across locations in India, the group offers premium lifestyle experiences to its guests. It has earned impressive guest feedback on top hotel booking and review sites.

Challenges

They were managing operations manually and soon realised that it was not the way to run a group. They couldn't:

  • Gain centralised control over group operations
  • Distribute rates and inventories across OTAs in real-time
  • Generate more bookings via OTAs and their website
  • Centrally manage reservations across properties
  • Access group-wide reports for informed decision making
  • Obtain guest history/data in a central repository
Solutions

Rosakue Hospitality adopted our cloud-based multi-property management system in 2019 because of our impressive track record of technologically empowering many hotel groups. Considering their requirements and future growth plan, we offered them the following:

  • Cloud-based multi-property management system
  • Mobile Hotel PMS App
  • Central Reservation Office (CRO)
  • Point of Sale
  • Channel Manager integration
  • Booking Engine integration
Benefits

With Hotelogix as its digitisation partner, Rosakue Hospitality has seen many benefits. Here are the two most crucial advantages in terms of enhanced online sales, occupancy and revenue.

"Hotelogix's integration with Channel Manager and Booking Engine gets us more bookings via OTAs and our brand website. This has resulted in about a 2X increase in occupancy and revenue in 2023 vs. 2022."
    -   Manish Yadav, Senior Manager, Sales & Area Operation, Rosakue Hospitality

Some other benefits worth talking about are:
  • Comprehensive automation of group operations
  • Centrally managing reservations across 13 properties
  • Access hotel data/positions on the go
  • Setting up unlimited Point of Sale outlets
  • Updating rates/inventory on multiple OTAs in real-time
  • Making data-driven decisions with in-depth group-wide reports
  • Knowing guest preferences with access to central guest history

"Back in 2019, we started looking for a cloud-based Hotel PMS with multi-property management capabilities as we had a clear vision for rapid growth. We now have 13 properties, and thanks to Hotelogix for enabling us with centralised control over group operations. "
    -   Manish Yadav, Senior Manager, Sales & Area Operation, Rosakue Hospitality

At a Glance

Rosakue Hospitality1

India

  • Multi-property management system
  • Mobile Hotel PMS App
  • Channel manager connect

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