Waxpol Hotels and Resorts, India

Hotelogix Multi-property Management System assists India's Waxpol Hotels and Resorts drive 2X revenues.

Group Name	Waxpol Hotels and Resorts
Number of properties	4 (3 live + 1 soon to be onboarded)
How did they manage operations before Hotelogix	On-premises system
Association with Hotelogix	Since 2018
Solutions offered	Multi-property Management System, Mobile Hotel PMS App, Channel Manager connect

About the client

With four high-end resorts, Waxpol Hotels and Resorts is a known premium hospitality group in India. All of its properties are located in Sunderban, Dooars and Pench National Parks, around central and eastern India. This popular group operates around the philosophy of 'Sustainable and Modern'.

Challenges

The management at Waxpol Hotels and Resorts was running their operations with an on-premises solution, which was no longer helping them realise the desired benefits with changing business dynamics. The group struggled to:

Manage operations across all properties centrally
Update rates and availabilities on OTAs in real-time
Configure and sell packages
Get hold of central-level reports
Access centralized guest information

Solutions

After rounds of careful deliberations, in 2018, the group decided to adopt Hotelogix multi-property management system to address the above mentioned challenges.

Multi-property Management System
Mobile Hotel PMS App
Channel Manager connect

Benefits

Waxpol Hotels and Resorts have been reaping many benefits with Hotelogix powering its operations. It has enabled the group to configure and promote multiple packages/deals, leading to more sales and a subsequent 2X rise in revenues.

Some other benefits are:

Centralised multi-property operations
Anytime, anywhere access to the PMS
Real-time update of rates/inventories on OTAs
No more overbooking and double bookings
Access to guest history and their preferences
Group-wide central-level reports

“Hotelogix enables us to tailor a variety of deals just for business travellers. These bundles are so attractive that they even help travel agencies gain new clients. As a result, our company's income has increased by more than double since 2019."

- Akanksha Garg, Founder Director & CEO, Waxpol Hotels and Resorts

A meaningful partnership

"As our technology partner, Hotelogix has helped us with the right infrastructure to fuel our group's post-Covid growth. From multi-property management to selling more, Hotelogix has assisted us in everything. Very soon, our 4th property will go live with them. It won't be unrealistic to say that we have seen our desired ROI with Hotelogix."

- Akanksha Garg, Founder Director & CEO, Waxpol Hotels and Resorts