Helping Coco Grove Beach Resort in the Philippines register about 2X growth in its group revenue.

Group name	Coco Grove Beach Resort, Philippines
Number of properties	2
How did they manage operations before Hotelogix	Newly formed group. They are new to technology. Hence, Hotelogix is their first Hotel PMS.
Association with Hotelogix	Since 2022
Solutions offered	Multi-property Management System, Mobile Hotel PMS App, Channel Manager integration, Web Booking Engine

About the client

At Coco Grove Beach Resort, guests can indulge in 80,000 square meters of pristine white beach surrounded by turquoise water, providing a perfect setting for complete relaxation and rejuvenation. Surrounded by nature's lush tropical garden and crystal-clear sea, guests can enjoy a peaceful stay. With two properties under its management and plans to expand its portfolio, this renowned leisure hospitality brand has earned the highly acclaimed Tripadvisor Travellers' Choice Awards 2023.

Challenges

Without a robust solution, the management at this newly formed hotel group was struggling to:

Manage operations across two properties centrally.
Automate daily operations to improve efficiencies and save time.
Make informed decisions without insights into KPIs.
Drive more OTA sales.
Get direct bookings via their website.
And boost overall revenue.

"When selecting a Hotel PMS, we prioritised adopting a cloud-based solution aligned with our group-wide growth plan. We conducted thorough research, evaluated various options, and ultimately chose Hotelogix due to its multi-property management capabilities and proven track record as a trusted technology partner to many hotel groups in the Philippines.”

- Kristine Libo-on, Sales & Marketing Officer at Coco Grove Beach Resort

Solutions

After understanding their expectations, we proceeded to implement the solutions below.

Multi-property Management System
Mobile Hotel PMS App
Channel Manager
Web Booking Engine

Benefits

The Coco Grove Beach Resort management has seen several benefits, with Hotelogix powering its group operations.

Managing group operations with centralised control.
Accessing hotel position on the go with the Mobile Hotel PMS App.
Efficient and real-time distribution of rates and rooms across multiple OTAs, eliminating overbookings and improving guest satisfaction.
Saving 90% of daily time with comprehensive automation and attending to guests' needs with a personal touch.
Making data-driven decisions with group-level reports.
Centrally accessing guest data to understand their preferences.
Configuring and selling about 10+ packages to attract more guests.
About 65% increase in OTA bookings in 2023 vs 2022.
And about a 2X boost in its overall revenue.

"Since implementing Hotelogix in 2022, we have noticed remarkable improvements in all business areas year over year. We have seen nearly a 65% boost in OTA sales, and about a 2X growth in our revenue in 2023 vs 2022. This is simply amazing. We highly recommend Hotelogix to any hotel group that wants to drive their growth."

- Kristine Libo-on, Sales & Marketing Officer at Coco Grove Beach Resort